90jeli Terms and Conditions

1 General Provisions and Definitions

These Terms and Conditions ("Terms") form a legally binding agreement between users ("User" or "you") of the 90jeli platform and all its services, and 90jeli ("we", "us" or "Platform"). By creating an account, logging in, or using any service on the Platform, you are deemed to have fully accepted these Terms.

Key Definitions

• "Platform" refers to the 90jeli website, application and all related services.
• "Account" refers to the personal account registered by a user.
• "Gaming Services" refers to slots, fishing games, cricket betting, hi-lo and other available games.
• "Balance" refers to the total funds held in a user's account.
• "Bonus" refers to promotional credits granted by the Platform.

2 Eligibility and Account Registration

To participate on the 90jeli platform, users must meet the following eligibility requirements:

• You must be at least 21 years old. This platform is open only to those aged 21 or above.
• You must be a legal resident of Bangladesh.
• You must have an active mobile banking account (bKash, Nagad or Rocket) or a bank account.
• Each person may create only one account. Multiple accounts for the same person are strictly prohibited.

Registration Process

During account registration you must provide truthful, accurate and complete information. Providing false or misleading information may result in your account being immediately closed and your balance being forfeited. The mobile number and payment method provided at registration must be registered in your own name. Use of third-party payment methods is not permitted.

3 Account Security and Responsibility

It is your own responsibility to keep your account secure. Please keep the following in mind:

• Never share your login details (username and password) with any third party.
• Use a strong password and change it regularly.
• Always log out after logging in from a public or shared device.
• If you suspect any unauthorized access, contact our live chat support immediately.

You are solely responsible for all transactions and activities carried out through your account. Sharing or transferring your account is strictly prohibited.

4 Deposits, Withdrawals and Payments

Deposit

The minimum deposit amount across all methods is ৳500. We currently support the following payment methods:

• bKash
• Nagad
• Rocket
• Bank Transfer

You must provide correct transaction details when making a deposit. 90jeli will not be responsible for delays or failures caused by incorrect information.

Withdrawal

The minimum withdrawal amount across all methods is ৳1,000. The standard processing time for withdrawal requests is 10–45 minutes. Withdrawals will be approved under the following conditions:

• The account must be fully verified.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be restricted until active bonus wagering requirements are met.
• We reserve the right to temporarily hold withdrawals in cases of suspicious activity.

5 Bonuses and Promotional Offers

Welcome Bonus

New members can enjoy a 120% bonus on their first deposit, up to ৳20,000. A minimum deposit of ৳500 is required to receive the bonus.

• Example: Deposit ৳1,000 and receive a ৳1,200 bonus — total balance will be ৳2,200.
• Example: Deposit ৳34,000 and receive the maximum bonus of ৳20,000 — total balance will be ৳54,000.

Wagering Requirements

The wagering requirement for the welcome bonus is 10 times (10x) the total bonus amount. This means you must wager 10 times the bonus amount before withdrawing bonus funds.

General Bonus Rules

• One account may claim one welcome bonus.
• Bonuses are only usable on our designated gaming services.
• No bonus can be converted to cash until wagering requirements are met.
• We reserve the right to cancel a bonus if misuse or fraudulent activity is detected.
• We reserve the right to modify or withdraw bonus offer terms at any time.

6 Prohibited Activities and Fraud

The following activities are strictly prohibited and may result in account closure and balance forfeiture:

• Creating or operating multiple accounts.
• Registering using a false identity or another person's information.
• Abusing the bonus system or placing strategic bets with the intent to exploit it.
• Using software bots, scripts or automated tools.
• Any manipulation or hacking attempt to influence game outcomes.
• Using the platform for money laundering or illegal fund transfers.
• Conducting transactions using third-party payment methods.
• Attempting to access another user's account without authorization.

We monitor all transactions and gaming activity. If any suspicious activity is detected, we reserve the right to notify law enforcement authorities.

7 Gaming Services and Fair Play

90jeli is committed to ensuring fair play and impartiality across all its gaming services. Our games are developed by reputable game providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi and others) and operate using Random Number Generator (RNG) technology.

Betting Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• Bets or game sessions affected by technical errors will be settled subject to review.
• Cricket betting is conducted in accordance with the rules of BPL, IPL, T20 World Cup and ICC tournaments.
• To challenge a game result, you must contact support within 72 hours of the result being published.

Technical Errors

If a game session is interrupted mid-way due to a server error, internet disconnection or other technical issue, the result will be determined based on the last data saved in the system. 90jeli's decision on this matter is final.

8 Responsible Gambling

90jeli places the highest importance on responsible gaming. We believe gaming is for entertainment, not as a source of income.

• We provide the option to set daily, weekly or monthly deposit limits for your account.
• Through the Self-Exclusion option, you can temporarily or permanently deactivate your account.
• If you notice signs of gambling addiction, please contact our support team.
• Minors (under 21) are strictly prohibited from creating an account or using the platform.

For more details, visit our Responsible Gaming page.

9 Account Suspension and Closure

Suspended by Us

We may temporarily suspend or permanently close any account without prior notice for the following reasons:

• Violation of any provision of these Terms.
• Providing false information or failing identity verification.
• Suspicion of fraud, money laundering or other illegal activity.
• Evidence of operating multiple accounts.

Closed by the User

You may request to close your account at any time via our live chat. Any balance free of wagering requirements can be withdrawn before the account is closed.

10 Limitation of Liability

To the maximum extent permitted by applicable law, 90jeli will not be liable for:

• Losses caused by internet disconnection or technical errors.
• Losses caused by a failure to secure your own account.
• Losses caused by delays or failures of third-party services (bKash, Nagad, banks).
• Service disruptions due to unforeseen circumstances (force majeure) such as natural disasters, cyber attacks or government directives.
• Financial losses resulting from gaming decisions.

90jeli is committed to operating a safe and reliable platform and takes all possible measures to ensure SSL encryption and fair play.

11 Privacy and Data Protection

Protecting your personal information is our priority. How we collect, store and use your information is described in detail in our Privacy Policy.

• We do not sell your information to third parties.
• Payment information is protected through SSL encryption.
• Information may be provided upon legal obligation or at the request of a regulatory authority.
• To request access to or deletion of your information, please contact support.

12 Changes to Terms and Conditions

90jeli reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• The updated terms and conditions will be published on the website and will take effect from the date of publication.
• For significant changes, a notification may be sent via registered email or through the platform.
• If you continue to use the platform after changes have been made, you will be considered to have accepted the new terms and conditions.
• If you do not agree to the new terms and conditions, you will need to request closure of your account.

13 Dispute Resolution

In the event of any dispute or complaint, we first try to resolve it through discussion.

Complaint Submission Process

• First, submit your complaint to our 24/7 live chat support.
• If the issue is not resolved via live chat, send a detailed description by email.
• We generally try to provide an initial response within the next business day after receiving a complaint.
• Complex matters may require additional time to investigate.

If there is any dispute against 90jeli's final decision, both parties will make every effort to reach a resolution through mutual discussion.

14 Contact and Support

Our support team is always ready to help with any questions or assistance:

• Live Chat: 24/7 Bengali support — directly from the platform.
• Email: [email protected]

Our support team provides assistance in Bengali and is committed to resolving any issue promptly.

For more information, visit our FAQ page or About Us page.