90jeli Privacy Policy

1 Introduction

90jeli ("we", "us", or "platform") is a trusted online casino and betting platform in Bangladesh. We place the highest importance on the security and privacy of our users' personal information. This Privacy Policy ("Policy") explains how we collect your information, how we use it, who we share it with, and how we keep it secure.

By using the 90jeli website, application, or any of our services, you are considered to have accepted the terms of this Privacy Policy. If you have any questions about this Policy, please contact us via our 24/7 live chat support or by email.

This Policy applies only to users aged 21 and above. We do not knowingly collect any information from minors.

2 Information We Collect

We collect various types of information to provide a safe and smooth experience on the 90jeli platform. This information is divided into the following categories:

2.1 Registration and Identity Information

This includes the information you provide when creating an account:

• Full name and date of birth
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Your chosen username and password

2.2 Financial Information

We collect the following financial information to process deposits and withdrawals:

• bKash, Nagad, Rocket, or bank account details (the parts necessary for transactions)
• Transaction history and amounts
• Timing and method of deposits and withdrawals

2.3 Technical and Usage Information

When you use our platform, some information is collected automatically:

• IP address and device type
• Browser and operating system information
• Session duration and pages visited
• Information obtained from cookies and similar tracking technologies
• Gaming activity, betting history, and preference data

2.4 Communication Information

When you contact our customer support team — via live chat or email — we retain a record of that conversation. This helps us improve service quality and resolve disputes.

3 Purpose of Using Your Information

The information we collect is used for the following legitimate purposes:

• Creating and managing your account and verifying your identity
• Processing deposits, withdrawals, and other financial transactions
• Providing bonuses, promotions, and rewards
• Ensuring platform security and preventing fraud and money laundering
• Meeting legal obligations and satisfying regulatory requirements
• Providing a personalized gaming experience
• Providing customer service and technical support
• Ensuring responsible gaming and identifying harmful behavior
• Improving platform performance and user experience
• Contacting you about relevant offers and updates with your consent

We will never use your information for any purpose not stated in this Policy. Before using your information for a new purpose, we will inform you and, where required, obtain your consent.

4 Cookies Policy

The 90jeli platform uses cookies and similar technologies. Cookies are small text files stored on your device that help our site remember your preferences and session information.

4.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and security.
• Functional cookies: Save your language preferences and settings.
• Analytical cookies: Help us analyze user behavior to improve the platform.

You can disable cookies through your browser settings. However, this may limit some functionality of the platform.

5 Sharing Information and Third Parties

90jeli does not sell or rent your personal information. However, information may be shared in a limited way in the following circumstances:

• Service providers: Selected partners for payment processing (bKash, Nagad, Rocket), technical support, and fraud prevention.
• Legal authorities: Information may be provided to relevant authorities in accordance with a legal order or government directive.
• Business restructuring: In the event of a merger or acquisition, information may be transferred, but the same privacy protections will remain in place.

Before sharing information with third parties, we ensure they also follow appropriate data protection measures. We have a formal agreement with each of our service providers that sets the standards for data protection.

6 Data Security Measures

We apply industry-standard technical and organizational measures to keep your information secure:

• All data transmission is secured using SSL encryption
• Sensitive information is stored with high-grade encryption
• Only authorized personnel have access to the information they need
• Regular security audits and vulnerability assessments are conducted
• Firewalls, intrusion detection systems, and other protective technologies are used
• Staff receive regular data protection training

Nevertheless, transmitting information over the internet is not completely secure. While we strive to ensure the highest level of protection, we cannot guarantee absolute security. You are therefore advised to stay vigilant — use a strong password and do not share your login details with anyone.

7 Data Retention Period

We retain your information only for as long as it is needed for legal or service purposes:

• Active account information: for the entire duration the account remains active.
• Financial transaction records: for as long as required to meet legal obligations.
• After account closure: information may be retained as needed for legal obligations, dispute resolution, or fraud prevention.

After the specified retention period, we securely delete or anonymize your information so that it is no longer personally identifiable.

8 Your Rights

As a 90jeli user, you have the following rights regarding your personal information:

• Access: The right to know what information we hold about you.
• Right to rectification: The right to update incorrect or incomplete information.
• Right to erasure: The right to request deletion of your information in certain circumstances.
• Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
• Right to object: The right to object to your information being used for marketing purposes.
• Right to data portability: The right to receive your information in a structured, easily readable format.

To exercise these rights, contact us via live chat or email. We will fulfill your request as quickly as possible after appropriate verification.

9 Privacy of Minors

90jeli is for users aged 21 and above only. We do not knowingly collect personal information from minors. Age verification is mandatory during the registration process.

If we are informed that we hold information belonging to a minor, we will immediately delete that information and close the associated account. Parents or legal guardians who believe their child has used our platform should please contact us.

10 Responsible Gaming and Use of Information

As part of our responsible gaming commitment, we analyze information related to your gaming behavior. The goal of this analysis is to identify patterns of problematic gaming and provide timely support.

To learn more about responsible gaming tools and information, visit our Responsible Gaming page.

11 Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify you by email or via a notice on the platform. Continued use of the platform after changes are made will be considered acceptance of the updated Policy.

We recommend that you review this page regularly. The date of each update will be noted at the top of the page.

12 Contact Us

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

Before contacting us, please check our FAQ page — you may find the answer to your question there.