🛡️ Safe and Responsible Gaming

90jeli Responsible Gaming —
Your safety is our priority

90jeli is always here to make sure enjoyable entertainment never becomes a problem. Make informed decisions and play safely.

Our Commitment

90jeli believes that online gaming is a form of entertainment — not a solution to financial problems. We want every player to build a culture of responsible gaming with a healthy and positive mindset. On this page we will show you how to manage your gaming habits, when to seek help, and what protective tools 90jeli provides.

The foundation of responsible gaming is managing your time and money wisely. Decide in advance how much time and money you will spend, and stick to those limits. 90jeli offers a range of self-control features to help you maintain them.

Remember, responsible gaming is not just important for you — it matters equally for your family and loved ones. If you ever feel that gaming is having a negative impact on your life, do not delay and contact our 24/7 live chat support.

Key Responsible Gaming Tools

Setting Deposit Limits

Set a maximum amount you will deposit each day, each week or each month. Once a limit is set it takes effect and keeps your budget protected.

Time Limits and Breaks

Take control of how long you play. Use the time-out feature to take a break ranging from 24 hours to several weeks. It will help you come back with a fresh mind.

Self-Exclusion

If you feel gaming is getting out of control, voluntarily close your account for a set period. Login will be completely blocked while self-exclusion is active.

Age Verification

90jeli is for players aged 21 and above only. Age is verified during registration and withdrawal. We take strict measures to prevent access by minors.

Gaming History Review

View a detailed history of all your transactions and sessions at any time. Understand your own gaming patterns and make informed decisions.

24/7 Bengali Support

Reach our 24/7 live chat in Bengali at any time. Our team is always ready to help with any questions or concerns related to responsible gaming.

21+

For players aged 21 and above only

You must be 21 years of age or older to play at 90jeli. Keep minors away from all forms of online gambling. Parents can use Net Nanny or similar parental control software to ensure their children's safety.

Warning Signs of Problem Gambling

If you notice the following signs, your gaming habits may be becoming problematic. Take action quickly.

A strong urge to return and play repeatedly to chase losses

Spending more time or money than your set limits

Borrowing money to gamble or hiding money from family

Continuing to play while neglecting work, family or social responsibilities

Repeatedly failing when trying to reduce the amount you play

Feeling mental restlessness or anxiety while thinking about gaming

Effective Ways to Stay in Control

01

Set a budget: Decide in advance how much money you are comfortable spending each session. If you lose that amount, stop — do not try to recover lost money.

02

Set a time limit: Decide in advance how long you will play. Set an alarm on your phone or use the time-out feature so you do not play beyond the set time.

03

Do not play under stress: Never play when you are tired, emotionally distressed or under the influence of alcohol. Your ability to make decisions is reduced in these states.

04

Do not treat it as guaranteed income: Gambling always carries risk — there is no guarantee you will win. Never consider gambling as a primary source of income.

05

Take breaks: Take a short break every hour. Focus on other leisure activities. Maintain a healthy balance between gaming and everyday life.

06

Tell someone close to you: Let a trusted person know that you enjoy online gaming. Awareness among those close to you can often help keep excessive gaming in check.

Self-Exclusion and Account Controls

⏸️ Time-Out (Temporary Break)

If you feel you need a short rest, take a temporary time-out. The duration is adjustable:

  • 24-hour break
  • 7-day break
  • 30-day break
  • 90-day break

You will not be able to log in to your account during a time-out. It will be reactivated automatically once the period ends.

🚫 Long-Term Self-Exclusion

If you feel you need a longer break, choose extended self-exclusion:

  • Account suspended for 6 months
  • Fully closed for 1 year
  • Permanently closed for an indefinite period

No promotional messages will be sent while self-exclusion is active. Contact our 24/7 live chat to activate it.

💳 Deposit and Spending Limits

Set deposit limits on your account:

  • Maximum daily deposit amount
  • Maximum weekly deposit amount
  • Maximum monthly deposit amount

Reducing a limit takes effect immediately. Increasing a limit is subject to a set waiting period.

📋 Reality Check

You will be reminded at regular intervals how long you have been playing:

  • Session time notification every 30 minutes
  • Summary of total spending every hour
  • Easy option to end the session

With this feature active, you can make a conscious decision about your gaming.

Need help? We are always here

If you feel your gaming habits are having a negative impact on your life, reach out to us quickly. Our 24/7 Bengali support team will help you take the right steps.

Email: [email protected]

Enjoy Responsibly

Enjoy the various games on 90jeli in a safe and responsible way. Choose your preferred category:

Frequently Asked Questions about Responsible Gaming

90jeli is strictly for individuals aged 21 and above. Age is verified during registration and at the time of any financial transaction. Minors are not permitted to open an account, and any such account identified will be closed immediately.

Log in to your account and go to "Account Settings" or the "Responsible Gaming" menu. There you will find the option to set a daily, weekly or monthly deposit limit. Reducing a limit takes effect immediately. For any assistance, contact our 24/7 live chat.

Yes, it is possible to withdraw funds from your account during a self-exclusion period. However, you will need to contact the support team to process the withdrawal. The minimum withdrawal amount is ৳1,000 and the standard processing time of 10-45 minutes applies.

A time-out is a temporary break — typically from 24 hours up to 90 days. Once the period ends, the account is reactivated automatically. Self-Exclusion is a long-term or permanent decision — it can be set for 6 months, 1 year or indefinitely, and a specific process must be followed to reactivate it.

No. Every account at 90jeli is personal and non-transferable. If a family member attempts to access another person's account without authorisation, please notify the support team immediately. Keep your account password secure and do not share it with anyone.

First, reach out to 90jeli's 24/7 live chat in Bengali — our trained support team will help you take the right steps. You should also have an open conversation with a trusted family member or friend. Remember, asking for help is not a weakness — it takes courage.